1. Information We Collect

2. How We Use Your Information

• Maintain persistent connections to your Salesforce organization
• Authenticate and authorize your access to the service
• Enable seamless interaction with Salesforce APIs on your behalf
• Improve service performance and reliability
• Troubleshoot technical issues and provide support
• Detect and prevent unauthorized access or security threats

3. How We Store Your Data

We use industry-standard security practices to protect your information:

• Supabase: Stores your account data and Salesforce connection credentials with encryption at rest
• Redis: Caches session data and temporary tokens for faster performance
• Clerk: Handles authentication and user management securely
• Vercel: Hosts the application with encrypted connections (HTTPS)

All data transmission between your browser, our servers, and Salesforce is encrypted using industry-standard protocols.

4. Data Sharing and Third Parties

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We use the following service providers to operate our platform:

• Clerk: Authentication and user management
• Supabase: Database and storage services
• Vercel: Application hosting and deployment
• Redis: Caching and session management
• Salesforce: Direct integration with your Salesforce organization

These providers only access data necessary to perform their services and are bound by confidentiality agreements.

5. Data Retention

We retain your account information and Salesforce connection data as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to your personal information
• Delete your account and associated data
• Revoke Salesforce API access at any time
• Export your data (contact us for data portability requests)

You can manage your Salesforce connection permissions directly through your Salesforce organization's Connected Apps settings.

7. Cookies and Tracking

We use essential cookies to maintain your session and provide core functionality. These cookies are necessary for the service to work and cannot be disabled. We do not use third-party advertising or tracking cookies.

8. International Users

Our services are primarily offered to users in the United States, but we support Salesforce users globally. Your data may be processed in the United States where our servers are located. By using our service, you consent to the transfer and processing of your data in the United States.

9. Security

We implement industry-standard security measures including encryption, secure authentication, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our service. Your continued use after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at: support@sfworkbenchpro.com